Unused Points can't apply for refund, if you can't finish the order by yourself we will help selecting items matching the value. Once Points are used to redeem stickers or scrapbook paper, no refund will be accepted.
If the live product you selected is out of stock at the time of redemption, you may choose to pick another style or wait for restock. You can also apply for a refund of the corresponding consumed Points.
Refund requests need to be submitted via message, we will process it within 1-2 business days.This is NOT a deposit order.
No additional final balance payment is required after this purchase.
